Frequently Asked Questions

Hosting, Development and Domains

1. What Does a Web Site Cost?

   Answer: This is much like asking an architect how much it costs to design a building. The answer depends on many different factors. We will have to discuss details of the site, your needs, the complexities, and functionality you want in the site. These variables determine the time and amount of development your site will require.

2. What is a Domain?

   Answer: A domain name is a unique name that identifies an internet resource such as a website. (Example: google.com) It is an identification string that defines a realm of administrative autonomy, authority or control on the Internet.

3. Who writes the content for the web site?

   Answer: Normally, you will. We will not know your business or your message like you do. This can lead to editing and revision of placed content which will increase overall development time. This shouldn't be a very difficult or time-consuming task. If for some reason you would rather we write the content, we will need to know this in advance as it will be a factor in time and cost.

4. Can I update and maintain my web content myself?

   Answer: Technically, the answer to this question is yes. You will have full rights (access) to your site and all of its coded contents. However, your ability to update this depends on several factors. In order to do this you will need to have someone who knows how to develop sites to alter and comprehend the code. Typically this requires knowledge in HTML and sometimes other languages such as: JavaScript, PHP CSS, ColdFusion, SQL or others depending on the complexity of your site.

5. How long will it take to develop my web site?

   Answer: Much like the question above relating to cost, this depends on many factors. Again complexity and business needs among other variables will determine how much time will be needed to complete the project. Part of this depends on deliverables by you such as images, content or any other special items that we will receive from you. If there are heavy time constraints, the depth and functionality of your site will be limited initially. Thereafter, we can continue further development to add features or applications to your site.

6. What is the most simple solution for a web site?

   Answer: Our most simple option is our 'Basic' plan and it includes:
   
   - 1 GB premium storage
   - 1 TB network transfer
   - Clustered architecture
   - Advanced analytics
   - Host upto 10 domains
   - 50 Email accounts
   - Top class security
   - Static Content Provided by Client (No database development or advanced functionality, e-mail scripting, application features or dynamic content)
   
   However, if you plan on further developing your website into a more interactive one in the future or want to be able to maintain or update content of your site without knowing any development languages, a dynamic, data-driven site would be the best option for you. To setup a consultation Contact Us online and we will schedule an appointment to meet with you.

7. Can I use my account for commercial purposes?

   Answer: Absolutely, you can use your hosting account to advertise and run your business, including online purchases and e-commerce. The web has become an efficient and cost-effective means of making information available to a wide user base, and we encourage our clients to use this flexible medium. The Basic plan is the least expensive way to get everything you need to start your business presence online.

8. Can you host domain names other than the standard .com .net .org .biz .info and .us?

   Answer: Yes we can host any domain name that is available for purchase excluding those specifically held for special purposes such as .gov (government) and .edu (educational).

9. Can I have additional domain names point to my hosting account?

   Answer: Yes, you have the option to point multiple domain names to the same directory (e.g. your-site.com and your-site.net point to the same place), or to separate directories within your hosting to essentially host separate sites (e.g. your-domain1.com to /your-domain1directory/, your-domain2.com to /your-domain2directory/).

10. Do you require "Forced Advertising" on my website?

    Answer: No, we do not require any advertising on your website. Once you sign up for an account, you have total control over the information on your website. As long as you stay within our Policies and general Guidelines, the content you display is up to you.

11. Who is ICANN?

    Answer: The Internet Corporation for Assigned Names and Numbers (ICANN) is the non-profit corporation that was formed to assume responsibility for the IP address space allocation, protocol parameter assignment, domain name system management, and root server system management functions previously performed under U.S. Government contract by IANA and other entities.

12. Can I access my domain address with or without the "www."?

    Answer: Yes, you are able to access the domain address with or without the "www." in front of the domain name. Example: [http://www.your-domain.com] or [http://your-domain.com] are both correct and acceptable, it's a matter of preference.

13. What are your Terms, Conditions and Acceptable Use Policy?

    Answer: Our Terms, Conditions and Acceptable Use Policy can be viewed at this link: Terms, Conditions and Acceptable Use Policy.